What do I do when Power BI asks me to “Request Access” when I try to log into the Dashboard?

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• I have used Power BI in the past but now I am unable to access the WCHN Mandatory Training Dashboard, what do I do?

  Anyone who has used Power BI in the past will need to log out of their Microsoft 365 account and then log back in to view the Dashboard as only tenants of the SA Government Microsoft 365 licence are able to access the dashboard and it requires a one ...

• When I sign in to Power BI I am taken to a page that only says “Learn More About Power BI”, what do I do here?

  When taken to this page, click on the link “Learn More”, you will be redirected to the Power BI website. A pop up will appear notifying you that you have activated your Power BI account. Click “Ok” to proceed. Next, a pop-up will display notifying ...

• I had access to the Dashboard but now I can no longer open it, what do I do?

  If you have lost access to Power BI you will need to restart you trial. To do this, log on to the Power BI website and navigate to the top right hand side of the screen. Click on your account profile. You should see an option to “Start trial”. Click ...

• My Digital Media eLearning completion records are not showing on the Dashboard?

  Log in to the New Digital Media LMS (lms.digitalmedia.sahealth.sa.gov.au) Go to ‘Settings’ and check and update as appropriate: Workplace – change to or add WCHN (multiple jobs in SA Health) Payroll number - must be WCHN payroll number, also include ...

• How frequently is the Mandatory Training Dashboard updated?

  Completion data from Digital Media is not a LIVE feed to the Mandatory Training Dashboard. It is updated twice daily Completion data which is required to be entered into VetTrak (face to face attendance) will appear on the Dashboard between 48-72 ...