I had access to the Dashboard but now I can no longer open it, what do I do?

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• I have used Power BI in the past but now I am unable to access the WCHN Mandatory Training Dashboard, what do I do?

  Anyone who has used Power BI in the past will need to log out of their Microsoft 365 account and then log back in to view the Dashboard as only tenants of the SA Government Microsoft 365 licence are able to access the dashboard and it requires a one ...

• What do I do when Power BI asks me to “Request Access” when I try to log into the Dashboard?

  If you are clicking on the “Request Access” button and it redirects you to PowerBI.com, you will need to activate your Power BI account. To do this, navigate to the top right hand side of the screen and click on your account profile. You should see ...

• How frequently is the Mandatory Training Dashboard updated?

  Completion data from Digital Media is not a LIVE feed to the Mandatory Training Dashboard. It is updated twice daily Completion data which is required to be entered into VetTrak (face to face attendance) will appear on the Dashboard between 48-72 ...

• There are staff on the Dashboard who do not report to me, how can this be changed?

  This needs to be managed by WCHN HR team, follow HR processes Inside CYWHS: Human Resources (wchn.sa.gov.au) If they no longer work at WCHN complete the WCHN Employee Exit/Transfer Form

• When I sign in to Power BI I am taken to a page that only says “Learn More About Power BI”, what do I do here?

  When taken to this page, click on the link “Learn More”, you will be redirected to the Power BI website. A pop up will appear notifying you that you have activated your Power BI account. Click “Ok” to proceed. Next, a pop-up will display notifying ...